Privacy Policy
Last updated: 1 November 2026
Business: Party Shop Supplies
Privacy contact: Email us
Party Shop Supplies respects your privacy. This policy explains how we collect, use and handle personal information when you visit our website, contact us or place an order.
Information we collect
We collect information you provide when shopping with us, including your name, contact details, billing and delivery addresses, order details and messages.
Our website and service providers may also collect technical information, such as your browser type, device information and how you use the website, through cookies and similar technologies.
How we use your information
We use personal information to:
- Process payments, fulfil orders and arrange delivery.
- Send order confirmations and delivery updates.
- Answer questions and provide customer support.
- Maintain and improve our website and services.
- Help prevent fraud and meet applicable recordkeeping requirements.
- Send marketing emails where you have subscribed or otherwise agreed to receive them.
You can unsubscribe from marketing emails using the link in those emails. Order and delivery messages will still be sent where needed.
Sharing your information
We share personal information with service providers where needed to operate our store, process payments, fulfil orders, arrange delivery and provide customer support.
We may also disclose information where required or permitted by law.
Some service providers may store or process information outside Australia.
Payment information
Payments are processed through the payment services available at checkout. Please refer to the relevant payment service’s privacy policy for details about how it handles payment information.
Cookies
Cookies and similar technologies help our website function, including remembering shopping cart items, and may help us understand website use and improve our services.
You can manage cookies through your browser settings. Disabling some cookies may affect website features.
Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
We retain information for as long as needed to fulfil the purposes described in this policy and meet applicable requirements. When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Access, corrections and concerns
To request access to or correction of your personal information, or to raise a privacy concern, please email us. We may need to verify your identity before responding.
We will review your enquiry and respond as soon as reasonably practicable. If your concern needs further investigation, we will explain the next steps.
Changes to this policy
We may update this policy as our business or services change. The latest version will be published on this page.